On Samsung Galaxy devices, you may also have the option to download DoubleDown Casino via the Galaxy App Store. Tap the Uninstall button.Īfter the uninstall process has completed, launch the Google Play Store app, and download DoubleDown Casino for Android. Tap DoubleDown in the list of applications. Open the Settings menu on your device, and select Application Manager.

Force-quitting will close the app fully and let it start from scratch the next time you launch it. When you tap your device's Home button, the app you were using doesn't close, it just minimizes while continuing to run in the background.

Tap the Clear data and Clear cache buttons. Just as clearing your cache for a website is useful for resolving loading issues, we recommend clearing your app cache. Press and hold the Power button, then follow any prompts that appear to confirm the restart.Īndroid apps use a memory cache function similar to a Web browser cache. Turning the device off and back on is a great first step when you're having issues. There is no other workaround for this issue, and we regret any disappointment. If possible, try updating to a newer Android OS. In addition, newer feature updates will require Android OS 5.0 or higher. Note: Devices running Android OS 4.0.4 or below are not compatible with the current version of our app. If you are uncertain of any steps, please consult your device manufacturer's support site for precise instructions. For instance, some devices may offer a Force stop button instead of Force quit. Many processes will vary slightly by Android device and OS version, but even if the instructions below do not exactly match your experience, you may find them similar enough to follow comfortably. If DoubleDown Casino is not loading on your Android device, there are a few basic steps we recommend.

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